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2 minute read
About your course
SQMC is your organisation's Quality Management training supplier, and we've been asked to provide you with an introduction (or refresher) to the International Standard for Quality Management Systems, know as "ISO 9001". Here is some information to help you and your colleagues get the most out of the session.
Did you know that it takes an average of 23 minutes to refocus after interruption or distraction? This is the findings of a University of California Irvine study, and backs up what we've always found at SQMC, as professional trainers. For this reason, we politely request that all participants' mobile devices are switched to silent, during your training.
Attendance at all sessions is a requirement of this ISO 9001 Foundation course, to qualify for your certificate. By the way, if you’d like to purchase a duplicate certificate for your own personal files, please contact us directly to arrange it.
This course is the ideal pre-cursory preparation for an ISO 9001 Auditor course, as it provides a very helpful, real-world understanding of the meaning and application of the Standard's various clauses. The training is also a great platform for people not planning to audit the Standard but may be due to be audited, are considering implementing an ISO 9001 Quality Management System (QMS), or are simply starting a new position in which they'll be directly involved with the upkeep of their organisation's QMS.
You'll receive your own copy of the Standard, to use throughout your training and keep afterward. In addition to this, you'll also receive a student workbook - at the front of which we invite you to identify your own personal aims and objectives for the day, which your tutor will work hard to meet!
Virtual classroom
SQMC use Zoom as our virtual classroom platform. This is the most user-friendly video conferencing app we found (and we've experimented with so many!) and you can download this, free, at www.zoom.us, if you do not have it already. If you can achieve an upload speed of at least 2 MBps and a download speed of 16 MBps or greater, you should be fine (this is well above the minimum requirements suggested by Zoom). You can measure your broadband performance at the following link: https://www.broadbandspeedchecker.co.uk A technician will be in the background on the day of the course looking after the techy stuff, so any glitches or hiccups you may have can be sorted immediately.
Timings and method
Our virtual classroom opens 15 minutes before the course is due to start, allowing time to resolve any technical issues any of the delegates may experience, initially. For your group's specific start and finish times, please refer to the email you received with these joining instructions.
Please also follow the invitation link in your email to join this Zoom meeting.
SQMC is very conscious of the health and wellbeing of our students attending Virtual Classroom training, so there will be many breaks throughout the day, including an ample lunch break. The course will comprise several off-screen activities, to give your eyes a screen break, plus tutor-led, interactive sessions.
Pre-course reading.
As preparation for your training, please take 10 minutes out of your day to read our short article: "A Short Overview of Quality".
