Process approach
ISO 9001:2008 promoted the adoption of a process approach when developing,...
We hear a lot about 'Customer Care', or rather the lack of it, so I am pleased to report on an...
Quality in construction materials is essential, as is compliance with legislation - that is why...
Internal staff training is not for everyone, because to do it efficiently and effectively takes...
ISO 19011:2018 is the 3rd edition of ISO 19011 and is a technical revision of the 2nd edition...
2014 marks a dramatic step forward in the Scottish Government’s commitment to reducing commercial...
ISO 9001:2015 formally adopts a more risk-based approach to Quality management. In this 3rd...
