In this 2nd installment of my series examining how to get it right with customer-related processes,...
When I was reflecting recently on the 'pinball wizardry' of auditing, I discovered that I am in the...
As an auditor of ISO standards, and one who trains fledgling auditors, I am well aware of the...
It is often thought that if someone is knowledgeable in a certain area, or if they are highly...
I have just read in detail the DIS 9001:2015 and I have fallen in love -- so forgive the...
There are two enlightening documents which ensure that we don't leave judging the character of an...
Significant numbers of senior managers are not interested in internal company audits of their...