Library.

At the Scottish Quality Management Centre, we have always been enthusiastic about praising...

Scotland has a rich history in the aerospace industry, with a legacy that dates back several...

Glasgow, October 2023 - Scotland’s leading voice in Quality Management training, SQMC (the Scottish...

For many of the world’s highest-paid QHSE professionals, the relaxed pace and allure of summer...

Finland's education system has earned global acclaim for its innovative practices and nurturing a...

In our entry-level reading assignment, we looked at ‘Quality’ in general: how do we define it, and...

Welcome to SQMC - we're delighted to have this opportunity to introduce you to the world of Quality...

Did you know that our colleagues at Fife College offer high-quality Prince2, APM, NEBOSH, and IT...

As part of its World Quality Day celebrations on 13th November, the Scottish Quality Management...

Even the smallest of issues can escalate quickly and become much larger and more difficult to...

You can’t mention FIFA in recent years without immediately mentioning the numerous corruption...

2016 is set to be a grandstand year for the Scottish Quality Management Centre (SQMC) after...

Since I became involved in Quality and Environmental Management I have been asked about calibration...

One of the issues we've found that newcomers to Quality Management Systems struggle with is the...

Chevron Shipping opened its Marine Learning and Development Centre in Clydebank, Scotland as part...

Health and safety pointers for the workplace from SQMC’s resident expert Jennie Clark

Last year, Ian Hannah wrote a blog piece describing how well Enterprise Rent-a-Car performed at one...

SQMC's own Quality Manager, Karen MacKenzie, sums up the key changes between ISO 9001:2008 and ISO...

Where would we be without Standards? In the UK and across much of Europe we often complain about...

Quality Manual and management system templates are widely available for any and every business that...

Redrafting to make the standard more generic and more easily applicable by service industries.

...

A fantastic hattrick from a French-Morroccan, combined with an impressive win by Fife neighbours,...

In my capacity as a trainer, consultant, and as an external auditor for a Certificating Body of...

Sometimes referred to as an 'audit programme', an 'audit schedule' is defined as a “set of one or...

Today begins a new series of articles in which I’m going to highlight some of the actions that...

You know, there is an art to passing an exam and it involves more than you probably imagine...

When East Kilbride-based social housing service provider, The Furnishing Service (TFS), identified...

A decree issued from Westminster in 2013 comes into force in just over a month, meaning the...

13th November marked World Quality Day, and the Scottish Quality Management Centre (SQMC)...

Edinburgh International Conference Centre are celebrating the receipt of ISO 9001:2015 and ISO...

Welding and fabrication companies interested in achieving Registration to the EN 1090 Standard are...

There is only one sure thing about Brexit and that is its uncertainties. However, for ISO...

A combination of our continuing growth nationwide and retirement of some current SQMC associates...

In my day-to-day role behind the scenes here at SQMC HQ, I’ve lost count of the noteworthy tips I...

Have you noticed how – as customers – we are becoming more and more accustomed to making online...

Process approach

ISO 9001:2008 promoted the adoption of a process approach when developing,...

We hear a lot about 'Customer Care', or rather the lack of it, so I am pleased to report on an...

Quality in construction materials is essential, as is compliance with legislation - that is why...

Internal staff training is not for everyone, because to do it efficiently and effectively takes...

ISO 19011:2018 is the 3rd edition of ISO 19011 and is a technical revision of the 2nd edition...

2014 marks a dramatic step forward in the Scottish Government’s commitment to reducing commercial...

ISO 9001:2015 formally adopts a more risk-based approach to Quality management. In this 3rd...

Fife-based DPS Group has worked with SQMC for two years and credited us with making sure that it...

The thing about auditing is that it takes a confident auditor to do it well; by which I mean to do...

Food safety is essential for food suppliers of all sizes and simple steps taken to audit your...

This is an an extract from an email I sent to a client...

“Nothing can grow in a self-sustaining way unless there are reinforcing processes underlying its...

Updated: 09/02/2015

Revised plans for the format of SQMC's ISO 9001:2015 Transition courses have...

In this series (which can be read as one, or as standalone articles), I’ve tackled the subject of...

One year on from Karen's presentation on the Changes to Health and Safety Systems (December 2018)...

The Scottish Quality Management Centre (SQMC) will ease its forecasted increase in demand for its ...

Many organisations in Scotland have successfully transitioned their Quality Management System to...

Management Review is a process found in clause 5.6.1 of ISO 9001:2008. Chairman of the Chartered...

Context of the organisation

Annex SL has introduced two new clauses relating to the context of the...

Following a best-ever financial report in 2013, the Scottish Quality Management Centre (SQMC) has...

Part 2 of Karen MacKenzie's series: 'The thing about auditing...' (catch up on part 1). Today,...

In recent years, there has been a noticeable trend across the UK towards lower numbers of workplace...

The Scottish Quality Management Centre (SQMC) has been at the forefront of Quality Management...

Highland firm Gael Force Group Ltd turned to the Scottish Quality Management Centre (SQMC) to...

World Quality Day is a United Nations initiative championed in the United Kingdom by The Chartered...

Health and safety regulations can sometimes seem like an easy target for some tabloids, who...

The Scottish Quality Management Centre (SQMC) yesterday hosted the first internationally accredited...

In this series of articles, I've been taking a break from my role as SQMC’s own QA Manager, and...

With ISO 9001:2015 finally now published as a 'full ISO' by the British Standards Institute, SQMC's...

If you read the newspapers, you’ll appreciate how gravely the Scottish Environmental Protection...

While the EFQM Excellence Model goes above and beyond the realms of ISO 9001:2015, there is a huge...

The staff and associates of the Scottish Quality Management Centre recently honoured its founder,...

The Scottish Quality Management Centre (SQMC) understand that ISO 9001:2015 will finally be...

Clause 7.5.2 of ISO 9001:2008 is commonly misunderstood. SQMC's Ron Rivans explains it simple...

With the release of the 2015 version of the ISO 9001 Standard due September next year, some trainee...

The rudiment of the Standard, Ron Rivans explains the scope (essentially the purpose) of ISO 9001.

The Final Draft International Standard (FDIS) of ISO 9001:2015, the world’s most popular management...

OK, so ISO 9001:2015 is really here, and becoming well established. As a UKAS Certificating Body...

Organisations that implement a Quality Management System (QMS) will benefit from an upturn in...

I've been very impressed by our newest overseas client, Stock Spirit Group, of Poland. Not only did...

For a simple little document, it’s hard to believe the amount of confusion an “audit plan” causes,...

While the next editions of the ISO 9001 and ISO 14001 International Standards are expected to hit...

In this 2nd installment of my series examining how to get it right with customer-related processes,...

When I was reflecting recently on the 'pinball wizardry' of auditing, I discovered that I am in the...

With revisions to three key management systems Standards coming into effect this year and next,...

Good News!

It is a silver jubilee next month (May) for Scottish-based quality trainers and consultants, who...

Risk and Preventive Action

Annex SL text does not include a clause giving specific requirements for...

The long anticipated Final Draft (FDIS) of the new ISO 9001:2015 International Standard was finally...

This month heralds the arrival of the qualification date for mandatory energy audits for large...

As an auditor of ISO standards, and one who trains fledgling auditors, I am well aware of the...

Following the decision taken by the United Kingdom to exit the European Community during the EU...

It is often thought that if someone is knowledgeable in a certain area, or if they are highly...

The Scottish Quality Management Centre (SQMC) is proud to announce that it has joined Quality...

I have just read in detail the DIS 9001:2015 and I have fallen in love -- so forgive the...

What does Quality really mean? Here are nine points to ponder about what Quality really means and...

We wish our Associate, Derek Buntin, all the best as he jets off to Barcelona tomorrow to speak at...

Inbound marketing specialist and founder of Adonis Media, Derek Buntin, joined the Scottish Quality...

Part 2 (of 2) of Karen MacKenzie's summary of key changes to ISO 9001 in 2015.  Catch the first five...

Please be advised that our admin offices are not open on Good Friday or the bank holiday Monday. We...

Our building closes here on the college campus tomorrow afternoon (Friday 19th December) for the...

Updated: 08/07/2015

Yesterday (9th June) marked World Accreditation Day, an initiative to promote the benefits of...

2013 proved a quality year for Dunfermline-based quality management trainers and consultants SQMC.

Our building closes this evening (20th December) for the festive season; opening again on Monday...

World Quality Day (WQD) is almost here and SQMC has a special event lined up to celebrate.

Redrafting to make the standard more generic and more easily applicable by service industries.

...

With rising UK unemployment and confidence in the British marketplace remaining low, one Fife-based...

In the mid-2010s, International Standards, like those made by the International Organisation for...

Something dramatic (albeit slightly dull, in the grand scheme of things) happened in the business...

Our ISO 9001-related question for May was "how can you control your suppliers?", as per Clause 4.1...

The final meeting of our 2012-13 Session is on Thursday of next week, when Andrew Ralston, Director...

I love this video! I especially love it, because I appreciate the people I work with on behalf of...

How many of us use our own ‘personal devices’ for work purposes? Included within that term are...

Perhaps in reaction to embarrassing and damaging 'laptop left on train' incidents, and the like,...

There are two enlightening documents which ensure that we don't leave judging the character of an...

Significant numbers of senior managers are not interested in internal company audits of their...